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How Ayuda Works
Ayuda finds affordable, trained and thoroughly vetted service providers for your professional, commercial, industrial and domestic needs.
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Top-Rated Insurance
Secure Payment
Certified Service Providers
Customer SupportDo more with Ayuda
Need help? Or you seek to provide help? Download AyudaApp now and get more done.
Premium
Is an express priority portal where service requests are assigned to service providers by Ayuda and Payments are made when task is executed.
Flex
Is a flexible service portal where service providers can see and negotiate job offers from customers and commence work when offer is accepted.
more features
on the ayuda app
wallet
Ayuda Wallet is a secured electronic service that enables users and service providers to upload funds, store funds, send, receive funds, make payments for completed work and track payment history by simply using the Ayuda App.
complaints
Our well trained Customer service team at AYUDA will attend to your complaints and resolve the issues logged.
Complaints can be logged using the App or by calling any of our toll-free numbers for assistance. A well-resourced Issues Department with top- notch IT Infrastructure are always on standby to attend to your issues, queries and concerns that may arise from our operations which requires assistance.
suspend requests
Users and Service providers can mutually suspend an ongoing request indefinitely or with a new date for urgent reasons. The suspending party may resume work when the agreed time and date is due.
refunds
Refund would be made partially or fully based on the mediation process of Ayudahub limited.
Money would be refunded into Clients transactional Account. Refunds typically take 14 working days.
in-app chat
To make your life simpler, we’ve also implemented In-App Chat Support. If ever you have a question, suggestion, or just feel like chatting the Service Provider, just tap on the “Chat Provider icon", and Ayuda expert will get back to you as soon as they can.
Why Choose Ayuda?
Certified Service Providers
Our service providers are either individuals or corporate bodies. Our corporate service providers apply to AYUDA to provide contract services that may be requested through our platform.Corporate service providers are thoroughly vetted.
Our service providers are either individuals or corporate bodies. Our corporate service providers apply to AYUDA to provide contract services that may be requested through our platform.Corporate service providers are thoroughly vetted.
Top-Rated Insurance
All our services through the AYUDA APP are insured to give comfort and assurance for recovery of claims to our customers.
When damage caused by a service provider in the line of duty, our Insurance partners will promptly evaluate the extent of damage and duly compensate the customer per our terms and conditions. Ayuda insurance also covers cash-back where a customer requests for refund of payments made when the claim is evaluated and found to be palpable.
Here at AYUDA the customer’s satisfaction, safety and security is our topmost priority. You are assured of the ultimate peace of mind knowing that every eligible service you request is covered by AYUDA insurance guarantee.
All our services through the AYUDA APP are insured to give comfort and assurance for recovery of claims to our customers.
When damage caused by a service provider in the line of duty, our Insurance partners will promptly evaluate the extent of damage and duly compensate the customer per our terms and conditions. Ayuda insurance also covers cash-back where a customer requests for refund of payments made when the claim is evaluated and found to be palpable.
Here at AYUDA the customer’s satisfaction, safety and security is our topmost priority. You are assured of the ultimate peace of mind knowing that every eligible service you request is covered by AYUDA insurance guarantee.
Secure Payment
Payments are made online through a secured payment platform. All payments are made through mobile money and various e-card services available on our platform. Direct bank transfers can also be arranged with the appropriate relationship managers to cover expenses for agreed works.
Using a strong payment gateway, Ayuda has employed a payment technology that is a leader in electronic payment. Our platform hence supports mobile money payments and all major international card networks
We meet all international security standards and our platform providers meet PCI DSS certification.
Our APP inspires a new wave of prosperity across.
Payments are made online through a secured payment platform. All payments are made through mobile money and various e-card services available on our platform. Direct bank transfers can also be arranged with the appropriate relationship managers to cover expenses for agreed works.
Using a strong payment gateway, Ayuda has employed a payment technology that is a leader in electronic payment. Our platform hence supports mobile money payments and all major international card networks
We meet all international security standards and our platform providers meet PCI DSS certification.
Our APP inspires a new wave of prosperity across.
Customer Support
We provide a 24 hour on call service through our toll free numbers on all networks. Our call centres receive calls from every part of the country in English language and the 2 major local languages in Ghana (Twi and Hausa). Our well trained customer service team at AYUDA will do all that is necessary to meet the needs, concerns and reasonable request from our users.
A well-resourced Issues Department (The I.D) made up of top notch professionals with a state of the art ICT infrastructure is always on standby to receive issues, queries and anomalies that may arise from our operations that require in-depth analysis and critical thinking to resolve and address challenges to the satisfaction of our customers. Issues identified by our Issues department will receive the utmost attention and will be looked into with clarity of thought in order to deliver prompt and speedy solutions, by the right Relationship Managers (RMs) in real time.
We provide a 24 hour on call service through our toll free numbers on all networks. Our call centres receive calls from every part of the country in English language and the 2 major local languages in Ghana (Twi and Hausa). Our well trained customer service team at AYUDA will do all that is necessary to meet the needs, concerns and reasonable request from our users.
A well-resourced Issues Department (The I.D) made up of top notch professionals with a state of the art ICT infrastructure is always on standby to receive issues, queries and anomalies that may arise from our operations that require in-depth analysis and critical thinking to resolve and address challenges to the satisfaction of our customers. Issues identified by our Issues department will receive the utmost attention and will be looked into with clarity of thought in order to deliver prompt and speedy solutions, by the right Relationship Managers (RMs) in real time.
Access services that make life easier.
Ayuda finds you Affordable, trained and thoroughly vetted workers for domestic, commercial, industrial and professional needs.
